WebMar 1, 2024 · This project team has been using Smaply to understand and manage patient experience, using healthcare journey maps, patient personas, and ecosystem maps. Smaply is available for free – go ahead and create your own CX insights hub! Author. Katharina is a marketer with a background in business and psychology. WebJourney map templates and examples Image export (png) branded with Smaply, but no watermarks Interface languages: English, Spanish, German Self-service support on helpdesk Sign up No credit card needed. Basic 199 EUR billed yearly per user (16,59 € with annual payment) Create and share professional journey maps. 3 projects unlimited journey maps
Smaply Online tool for journey maps, personas and more
WebNov 7, 2024 · Create a Customer Journey Map using Smaply Service Design Show 16.4K subscribers 5.9K views 3 years ago 🔧The best Customer Journey Mapping Tools Looking for an online journey … WebJan 20, 2024 · Step 1: Choose the scope of the journey map Step 2: Choose a persona to focus on Step 3: Add touchpoints Step 4: Add lanes to illustrate details Step 5: Analyze your customer journey map No time to read? We’ve got you covered— Watch this video, it sums up the most important steps in building a journey map. binax procedure
How to evaluate a Customer Journey Map Smaply Blog
WebAug 3, 2024 · With each step you are able to zoom in, and out to view your journey map at different scales. However, keep your capacity in mind and prioritize your journey maps along your employees’ most crucial pain points and start digging there. Experience of an employee in the application phase (click to expand) 3. Visualize a hierarchy WebJan 26, 2024 · It's time for you to create your own journey maps. You can do so with pen and paper, or use Smaply to create professional-looking journey maps in minutes. Create your journey map with Smaply! Isabel's background is in business and tourism management. WebMar 8, 2024 · Sign up for the free Smaply online course and learn more about journey mapping, persona creation and ecosystem mapping. At the end of the course you can also receive a certificate for your newly acquired knowledge. Katharina is a marketer with a background in business and psychology. binax proctored test video