WebIn 2024 we were very proud to be awarded the British Standards Institute accreditation for our work with vulnerable customers (BS 18477). Also, in that year: We spent £150m … WebFeb 1, 2024 · Chris O’Shea, the chief executive of the owner of British Gas, Centrica, said: “Protecting vulnerable customers is an absolute priority and we have clear processes …

Help & Support - British Gas

WebJan 18, 2024 · Last year, British Gas allocated £50m to support customers during the energy crisis and said it would donate 10% of its energy supply profits to a dedicated fund. The £10m support for... WebFeb 16, 2024 · The boss of British Gas owner Centrica has refused to be drawn on whether he will take a bonus worth up to £1.6m after the company posted huge profits. Chris O'Shea said it was "too early to have ... marley cooling towers rep

How British Gas sends debt collectors to break into vulnerable ...

WebFeb 17, 2024 · British Gas, PO Box 227, Rotherham. S98 1PD Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2024 (the ‘accessibility regulations’). WebFeb 3, 2024 · British Gas has come under pressure to outline the compensation it will give to 'vulnerable' customers who faced having debt collectors forcibly install a prepayment … WebNov 20, 2024 · This recognises that customers can be vulnerable for temporary reasons as well as age, health or disability. In May 2024, British Gas achieved verification from the British Standards Institution for meeting its requirements to ensure that inclusive services are accessible to all customers equally, regardless of their circumstances. marley copper spouting